This charge is almost certainly from FIXD Automotive Inc, the maker of a plug-in car-diagnostic sensor and app. It was billed through PayPal. It’s most often a FIXD Premium subscription that started after a trial or at checkout. You can cancel it, and you may be able to get your money back if you act fast.
What does “PAYPAL *FIXD 402-935-7733 GA” mean?
This is a statement descriptor: a short code your bank prints so you can identify who charged you. Here’s how to read yours.
| Part | What it means |
| PAYPAL | PayPal processed the payment. |
| *FIXD | The merchant is being paid. Here, FIXD. |
| 402-935-7733 | A PayPal phone number, not FIXD’s. |
| GA | Most likely a state code (Georgia). Treat it as a hint, not proof. I couldn’t confirm it in an official source. |
PayPal explains that this phone number can show up next to “PayPal” when you buy through PayPal, or when a store uses PayPal as its card processor. If you don’t have a PayPal account, or haven’t used it lately, PayPal points you to its steps for reporting an unauthorized transaction. PayPal’s own help page says exactly that.
Your bank may add its own prefix. Statement-lookup sites list variations such as CHECKCARD, POS PURCHASE, or PENDING in front of the same string. WhatsThatCharge lists many of them.
Who is FIXD Automotive?
FIXD is a car-health tool. You plug a small sensor into your car’s OBD2 port, usually under the dashboard. The sensor sends data to a phone app that explains warning lights in plain English.
The app is free, with a paid premium option, and the sensor itself is sold separately. That split matters. The sensor purchase and the Premium subscription can show up as two different charges.
Why am I seeing this if I don’t remember using PayPal?
You may have paid with a card, not a PayPal account. Many online checkouts route card payments through PayPal behind the scenes. Your statement then shows PayPal’s name and number even though you never logged in to PayPal.
Three things are worth checking:
- Search your email for “FIXD” or “FIXD Automotive” receipts, including spam.
- Check your PayPal account (if you have one) under Activity.
- Ask anyone who shares your card. A family member may have bought the sensor, and Premium may have come with it.
Why do FIXD charges surprise people?
Here is the honest picture, with both sides.
The complaints. FIXD has 2,828 Trustpilot reviews and a 4-out-of-5 TrustScore. Reviewers praise the diagnostics but repeatedly report unexpected subscription charges. Some say they bought a low-priced sensor and were later billed roughly $100 or more for Premium. One reviewer described a $29.99 sensor followed by an extra $124.99 charge.
The company’s side. FIXD says it frequently offers a free trial, which is why refunds may not be available once the trial has passed. One reviewer also reported that support was helpful and arranged a refund.
The price. Reports vary. One App Store listing shows $8.99 a month or $69.99 a year, while users cite $99.99. Prices change, so your receipt is the only source that matters. Check the amount and date on your statement against your FIXD email.
Is this charge legit or fraud? A 3-question check
Use this triage framework: Recognize → Locate → Stop.
1. Recognize. Does the amount and date match a FIXD receipt, a trial you started, or a sensor someone bought? If yes, it’s legit, and your next move is cancellation.
2. Locate. Find where you’re billed:
- PayPal → check Automatic Payments.
- Apple or Google → check your app-store subscriptions.
- Direct card on FIXD’s site → use FIXD’s cancel page.
3. Stop. If you can’t match it to anything, treat it as unauthorized and go to the dispute section below.
One warning about the number itself. 402-935-7733 is a real PayPal number, but real numbers get abused. On a public phone-reporting site, users described unfamiliar charges under this number and calls claiming to be about those charges. Don’t hand card details to anyone who calls you. The FTC’s advice on PayPal impersonation is to go straight to PayPal.com yourself and never follow links from strangers.
How do I cancel FIXD Premium?
Cancel through the same channel that bills you. Cancelling in the wrong place won’t stop the charge.
| If you’re billed through… | Do this |
| FIXD directly | Use FIXD’s cancel page: app.fixdapp.com/products/subscriptions/cancel. Enter your email and follow the link FIXD sends. |
| PayPal | In PayPal, open Settings → Payments → Manage automatic payments, find FIXD Automotive Inc, and cancel. (Menu names change, so search “automatic payments” if you can’t find it.) |
| Apple App Store | Settings → your Apple ID → Subscriptions → FIXD → Cancel. |
| Google Play | Play Store → profile icon → Payments & subscriptions → Subscriptions → FIXD → Cancel. |
FIXD says cancelling stops future charges, and you keep access until the end of the billing period. FIXD’s help article says the web cancel link doesn’t work for App Store subscriptions. That’s why you need to cancel in the right place.
Save proof. Screenshot the cancellation confirmation. You’ll want it if the charge repeats.
Can I get a refund?
Maybe, if you move quickly. FIXD’s published rules are:
- A refund can be issued up to 30 days after the initial charge.
- Refunds apply only to the first year, and renewals after that aren’t refunded.
- If a sensor came free with Premium, you must return it during the trial or within 30 days of the first charge.
If you’re past those windows, you can still ask. Email help@fixdapp.com with your order date, amount, and a clear request. Policies change, so check FIXD’s current help center before you write.
How do I dispute it?
Start with the merchant, then escalate. If FIXD won’t help, you have two paths.
1. PayPal. If you paid through PayPal, open the Resolution Center and file a dispute. Be aware that one reviewer reported PayPal denied their claim because it judged the charge correct. A denial isn’t final, so move to path two.
2. Your card issuer. For a credit card, the Fair Credit Billing Act gives you a formal process:
- You must start the dispute within 60 days of the statement date, and send it to the billing-inquiries address, not the payment address.
- The issuer must acknowledge the dispute within 30 days and finish investigating within two billing cycles, no more than 90 days.
Debit cards follow different rules, so call your bank right away. Don’t wait on the 60-day clock. If the charge was for a trial you forgot, the sooner you act, the better your odds.
Dispute checklist: date and amount of the charge, your FIXD email receipts, your cancellation screenshot, and every support message you’ve sent.
Conclusion
*PAYPAL FIXD 402-935-7733 GA is most likely a FIXD Automotive charge billed through PayPal. Recognize it by matching your receipt. Locate where you’re billed. Stop it by cancelling in that same place, then request a refund within FIXD’s 30-day window. If you don’t recognize it at all, dispute it with your card issuer within 60 days.
FAQs
Is 402-935-7733 a real PayPal number?
Yes. PayPal says the number can appear on statements for PayPal-processed purchases. But treat unexpected calls from any number with caution, since callers can fake who they are.
What does GA mean on my statement?
It’s most likely a state abbreviation (Georgia) attached to the merchant record. Don’t rely on it to identify who charged you. Check the merchant name, FIXD, and your receipts.
Why was I charged about $99.99?
That is the figure many users report for a year of FIXD Premium. Prices vary, so confirm against your own receipt.
Can I get a refund after 30 days?
FIXD’s stated policy is a refund up to 30 days after the first charge and none for yearly renewals. You can still contact support or dispute with your card issuer, but nothing is guaranteed.
Will this affect my credit?
A statement charge doesn’t appear on your credit report. Disputing a charge also shouldn’t hurt your credit. Federal rules bar creditors from denying credit simply because you disputed a bill.
Should I call the number on my statement?
Call your bank using the number on the back of your card, or contact FIXD or PayPal through their official sites. Don’t give card details to anyone who calls you first.
